AceForce

Systems / TikTok Shop

TikTok Shop orders that count as shipped.

TikTok Shop holds your cash until it sees tracking, cancels late orders fast and lands in your books like any other channel unless someone sets it up properly. We do that setup.

03 case studiesNeed help? Write to us

What gets easier

  • Tracking that reaches TikTok Shop on time
  • TikTok sales reported as their own channel
  • The right shipping speed on every order
  • Payouts released without chasing support

Case studies

01

Wellness brand on NetSuite

TikTok Shop as its own channel in NetSuite

  1. TikTok Shop
  2. Shopify
  3. AceForce mapping
  4. NetSuite
  5. Sage X3 WMS
Starting point
TikTok orders posted to NetSuite like every other web order and could not be reported or routed on their own.
What we built
Built department mapping into the Shopify to NetSuite connector and tested it end to end with the 3PL.
Result
  • Held TikTok orders released for picking the day it went live
  • TikTok revenue reports as its own department
02

Global cosmetics brand

Tracking back into TikTok Shop after a 3PL move

  1. 3PL
  2. Shopify
  3. AceForce mapping
  4. TikTok Shop
Starting point
After a 3PL move, tracking stopped reaching TikTok Shop. The client counted $22k of orders missing shipping information and about $10k at risk of cancellation.
What we built
Mapped the 3PL's carrier services so tracking was accepted and supplied a file of every fulfillment for bulk upload.
Result
  • Tracking visible in Seller Center and linking to the carrier
  • Backlog loaded in bulk
03

Women's wellness brand

Faster shipping on TikTok orders

  1. TikTok Shop
  2. AceForce connector
  3. Capacity
Starting point
TikTok orders needed expedited service but kept arriving at the 3PL as ground.
What we built
Found the unmapped TikTok shipping option in our connector and set the correct mapping with the 3PL.
Result
  • New TikTok orders arrive on the expedited service